Mark van Hagen, Principal Consultant at NS (Netherlands Railways), has dedicated more than 35 years to advancing public transport. At this year’s Rail Interiors Show, he will join an international panel of experts to explore how design, data, and psychology can come together to transform the passenger experience.
Kirsty Dias, Managing Director at PriestmanGoode, will explore the pressing issue of women’s safety on public transport, examining what defines a safe environment and the challenges women continue to face when travelling.
Christiane Bausback, CEO of N+P Innovation Design, will discuss human-centred approaches to rail interiors, emotional engagement, sustainability, and how design shapes the future of passenger experience.
Jim Mathews, President and CEO of the Rail Passengers Association, will discuss the resurgence of passenger rail in America, the evolving expectations of travellers, and the role of investment, design, and policy in shaping the future.
Viktor Brejcha, a specialist in composite materials at Siemens Mobility, will be exploring how design teams can balance safety, aesthetics, and durability without losing sight of manufacturability.
At the upcoming Rail Interiors Show, John Davidson, group head of customer experience at Trenitalia UK, will be exploring how behavioural science can transform rail interiors in his session.
At this year’s Rail Interiors Show, Simon Bildstein-Depaoli, design director at Nose Design Experience, will argue that traditional frameworks make it difficult to achieve above-average outcomes, and will outline how an Experience-Centred Tender Definition could change that.
Since 2019, East Midlands Railway (EMR) has been undergoing a design transformation to create a more cohesive, passenger-friendly brand experience across its diverse fleet and facilities.